A full range of features that save you and your agents time
Improve Support Efficiency with Innovative Tools
Manage all conversations and users in a shared area, and forget everything else. From here on out, it’s just you and the customer – happily connected by Support Board. Ready to get started?
Manage Conversations
Easily manage your conversations in one place with our user-friendly interface. Search for conversations, delete messages, view users’ online status and see when they are typing in real time.
- Delete messages
- Download conversations
- Search for conversations
- Online and typing status
Knowledge Base Articles
Provide faster help for customers and fewer questions for your agents with the integrated multilingual knowledge base. Create a help center area accessible from a dedicated page or within the chat in a few minutes.
- Delete messages
- Download conversations
- Search for conversations
- Online and typing status